The bank and insurance office Marcel Caenen can be found in the county of Limburg at a hair’s breadth of the border with the Netherlands, and very near to Oud-Rekem (voted as the most beautiful village of Flanders in 2008). A classy and sleek design with attention to detail. We were contacted to improve the acoustics in several rooms: the meeting rooms, separate offices, the entrance and lastly the reception room. A high reverberation time wasn’t the only problem, especially speech privacy was a concern. The counter of the entrance hall was not separated from the reception room, and for this reason, if the four advisers had a conversation with a client at the same time, the lingering noise made it impossible to follow this conversation for all parties.